FAQs

We understand that choosing an event space is a big deal. With many different questions popping into your head, you need to know that your event will be exactly as you’ve envisioned it. Here are the answers to some of our most frequently asked questions.

How many guests can SkyView hold?

The number of people in each room depends on the configuration.  Our event planner can provide more details.

  • Ballroom

    • Square Feet – 3250
    • Ceiling Height – 25′
    • Standing – 400
    • Banquet – 250
    • Theater – 400
    • Classroom – 300
    • Conference – 300

  • Garden Terrace

    • Square Feet – 1130
    • Ceiling Height – 11′
    • Standing – 160
    • Banquet – 80
    • Theater – 150
    • Classroom – 100
    • Conference – 100

  • Level 2

    • Square Feet – 1340
    • Ceiling Height – 10.5′
    • Standing – 191
    • Banquet – 90
    • Theater – 120
    • Classroom – 90
    • Conference – 90

What does it cost to rent space at SkyView on Hay?

Rates for SkyView on Hay can be found here. Special Wedding packages can be found here.

What deposit is required?

A non-refundable deposit is required to reserve your space at SkyView.  This is not a room rental charge.  This deposit is applied to your final rental cost.  Damage deposits are refundable.  Failure to pay in full and on schedule will result in the cancellation of your event and release of the date.

  • Ballroom

    • Deposit – $500
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

  • Level 2

    • Deposit – $200
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

  • Garden Terrace

    • Deposit – $200
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

What is included in the rental fee?

SkyView on Hay provides banquet chairs and tables for your event. We have fully-equipped caterer’s kitchens which contain a holding oven, commercial cooler, stainless steel prep tables, and microwave. In addition, each space contains its own sound system which can play CDs or connect to Mp3 players or laptops. Also provided is one security officer present throughout the entire event.

Will you set up the tables with linens and decorations?

Your tables and chairs will be set up for your event when you arrive. For an additional fee our event staff can provide linens and decorations. If you order your linens through SkyView, they will be in place on your tables once you arrive. If you choose to provide linens and decorations yourself, it will be your responsibility to put the table linens and decorations on the tables at the start of your rental. For a decorator’s fee, our event planners can setup your event based on the items you provide. All tables must be covered with some type of linen or table cloth.

Do you have other items for rent?

We have a vast supply rental items and services including video projectors, staging, podium or host stand, special lighting including monogram or gobo lighting, and a wide variety of decorations: linens, centerpieces, columns, arches, pipe & drape and much more. Please ask to see our “Upgrades” list!

How long can my event last?

Your event may start as early as 7:00am and may last as long as 2:00am! The latest an event can start is 9:00pm. Because we rent our space by the hour, you may decide when it starts and when it’s over, as long as it is within those hours. Remember, your time begins when you enter the building, so be sure to leave time to decorate before your event and time to pick up after your event. One hour is typically what is required for decorating and food prep, and a half-hour for end of event activities. A minimum of 4 hours is required for events.

Can we bring our own food and drink?

You may bring your own food and beverages to SkyView, though certain restrictions apply to alcoholic beverages (see next question). You may also bring your favorite caterer. There is no additional fee to you or the caterer for this flexibility. You can also leave it all to our capable staff who can arrange for your food, beverages, decorations, and entertainment for an additional coordinator’s fee.

Can we bring our own alcohol?

SkyView on Hay holds a NC Alcohol Beverage Control wine and beer permit.  Clients who wish to have beer, wine or champagne at their event will have to purchase a SkyView Bar Package  which includes all alcohol and bartender(s).

Clients who also wish to have liquor are responsible for getting an ABC permit prior to the event and following the SkyView Open Bar guidelines.

The SkyView managers will provide all the details and options available to make your event fun and safe!

When do we discuss the final details of our event?

Four to six weeks prior to your event we will call to arrange an appointment. Please allow at least one hour to discuss the details of your event as well as your floor plan. It is important to make your final decisions then since floor plan changes made less than 15 days prior to your event will result in a reset fee of $100.

Who will be the contact from SkyView on the day of our event?

The SkyView manager will meet you when you arrive and will introduce you to the security officer/staff member on duty for your event. He/she will be on site during your event to answer any questions and assist with any issues that arise.

Are any items not allowed in the event space?

SkyView on Hay does not allow any decorations to be attached to the ceiling, floor, walls, or light fixtures. Balloons and outside signs and decor need to be approved by the owners of the facility and/or the Historic Resource Commission of Downtown Fayetteville. We also do not allow any open flames or cooking other than sterno for buffet trays and candles must be in secure containers. Chocolate fountains are not permitted. Fog Machines are okay in the Ballroom only. Weapons, and illegal drugs are not allowed in SkyView. No Smoking, including vapors and E-Cigs inside of SkyView; evidence of smoking inside the building can result in a $300 fine.

Can I use my own event planner?

Yes. We have worked with dozens of event planners from across the country. Our staff will happily work with you and your event planner to ensure your event is a success. We also have event planner/designer on staff to assist with all aspects of your event.

Where can we park?

Park free on any downtown street after 5pm and on weekends.  Time restrictions apply during the workday. Paid parking is available in the adjacent parking lot at a cost of $1 per hour or $5 per day per space.  You may also rent the entire parking lot for $125 for the duration of your event. The Franklin Street Parking Deck is just a few steps from our door. Park there for 50 cents per hour or $4 per day.  The parking deck is also free after 5pm and on weekends.

What are my responsibilities after the event?

After your event, you have few responsibilities. First, make sure all of your trash is in a receptacle. Extra bags are provided for your use. Caterers are responsible for their trash and you will be responsible for other trash and recyclables.  Our security guard will be able to show you the recycling containers and our dumpster to make clean-up quick and easy.

Be sure to gather all of your personal items. We try to return lost items to owners, but we cannot be responsible for personal property left at SkyView. The security guard will make sure the lights are off and doors are locked. All time needed for cleanup must be included in your rental time. You may go home and relax after your successful event.


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