FAQs

We understand that choosing an event space is a big deal. With many different questions popping into your head, you need to know that your event will be exactly as you’ve envisioned it. Here are the answers to some of our most frequently asked questions.

How many guests can SkyView hold?

The number of people in each room depends on the configuration.  Our manager can provide more details.

  • Ballroom

    • Square Feet – 3250
    • Ceiling Height – 25′
    • Standing – 300
    • Banquet – 200 * We recommend 150-200 seated comfortably at round tables!
    • Theater – 200
    • Classroom – 200
    • Conference – 200

  • Garden Terrace

    • Square Feet – 1130
    • Ceiling Height – 11′
    • Standing – 160
    • Banquet – 60 * We recommend 40-60 seated comfortably at round tables!
    • Theater – 100 * 100 max chairs for a wedding ceremony!
    • Classroom – 100
    • Conference – 60

  • Level 2

    • Square Feet – 1340
    • Ceiling Height – 10.5′
    • Standing – 191
    • Banquet – 80 * We recommend 60-80 seated comfortably at round tables!
    • Theater – 130 * 130 chairs max for a wedding ceremony!
    • Classroom – 130
    • Conference – 80

What does it cost to rent space at SkyView on Hay?

Individual Room Rates for SkyView on Hay can be found here. Special packages, offering multiple rooms at bulk hours can be found here.

What deposit is required?

We require a non-refundable deposit to reserve each room at SkyView.

This deposit is applied to your final rental cost. We also require a damage deposit (check held on file) 60 days prior to your event date.Failure to pay in full and on schedule will result in the cancellation of your event and release of the date.

  • Ballroom

    • Deposit – $500
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

  • Level 2

    • Deposit – $200
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

  • Garden Terrace

    • Deposit – $200
    • Damage Deposit – $250
    • Payment Terms – Full payment due 60 days prior to event

What is included in the rental fee?

SkyView on Hay provides banquet chairs and tables for your event. We have 2 catering prep kitchens which contain a holding oven, commercial cooler, stainless steel prep tables, and microwave. In addition, each space contains its own sound system which can play CDs or connect to Mp3 players or laptops. Also provided is one security officer present throughout the entire event.

Will you set up the tables with linens and decorations?

Your tables and chairs will be set up for your event when you arrive. For an additional fee our event staff can provide linens and decorations. If you order your linens through SkyView, they will be in place on your tables once you arrive. If you choose to provide linens and decorations yourself, it will be your responsibility to put the table linens and decorations on the tables at the start of your rental. All tables must be covered with some type of linen or table cloth.

Do you have other items for rent?

We have several rental items including a wide variety of decorations: linens, centerpieces, columns, arches, pipe & drape and much more as well as A/V items such as projector and screen, podiums and microphones. Please see our updated Rental Items list. All rental items and services must be finalized 60-30 days prior to your event date. Payment is due 30 days prior to
the event date. There is an 18% service fee and 7% tax on all rental items.

We also offer Services such as: Party Planning, Coordination and Bar Service.

How long can my event last?

Your event may start as early as 7:00am and may last as long as 2:00am! The latest an event can start is 9:00pm. Because we rent our space by the hour, you may decide when it starts and when it’s over, as long as it is within those hours. Remember, your time begins when you enter the building, so be sure to leave time to decorate before your event and time to pick up after your event. One-Two hours is typically what is needed for decorating and food prep, and 30 minutes to an hour for taking out what was brought in. A minimum of 5 hours is required for event rentals.

What are the table sizes?

We have 230 highback stainless steel chairs (these fit a universal spandex chair cover) We have 100 back-up black folding chair to use in addition to our stainless steel chairs when necessary.

commonly used for buffet/misc. :

2’X6′ Rectangle table seats 3 per side (16 max) – we recommend 90″X132″ linen

2’X8′ Rectangle table seats 4 per side (2 max) – we recommend 90″X156″ linen

Commonly used for cocktail hour:

30-32″ highboy/cocktail  tables seats 2-4 stools (12 max) – we recommend at least 120″ or 132″ with a sash or a cocktail spandex linen.

Commonly used for guest seating:

60″ round table seats 8-10 (22 max) – we recommend 120″ linen

48″ round table  seats 6-7 (16 max) – we recommend 108″ linen

Can we bring our own food and drink?

You may hire a caterer or bring your own food and beverages to SkyView, though certain restrictions apply to alcoholic beverages (see next question).  There is no additional fee to you or the caterer for this flexibility.

Can we bring our own alcohol?

No outside alcohol is allowed at SkyView on Hay. SkyView on Hay holds an NC Mixed Beverage permit to serve and sell Beer, Wine, and Liquor Beverages.  Clients who wish to have any alcohol at their event are required to add our bar service to their room rental.* All SkyView Wedding & Event Packages include a Bar Service. Please see Bar Services for more information.

When do we discuss the final details of our event?

We will schedule an appointment 30 days prior to your event date to review your final details (event details such as timing, guest count and vendors as well as bar menu and rental items if applicable) and floorplan. Please allow at least one hour to discuss the details of your event as well as your floor plan. Vendors are welcome  and encouraged to attend this meeting. It is important to make your final decisions then since floor plan changes made less than 15 days prior to your event will result in a reset fee of $100.

Who will be the contact from SkyView on the day of our event?

A SkyView manager will meet you when you arrive and will introduce you to our security guard/staff member on duty for your event. This individual will be on site during your event to answer any questions and assist with any issues that arise. For events larger than 150 people we may require hiring an additional security guard.

Are any items not allowed in the event space?

SkyView on Hay does not allow any decorations to be attached to the ceiling, floor, walls, or light fixtures. Balloons and outside signs and decor need to be approved by the owners of the facility and/or the Historic Resource Commission of Downtown Fayetteville. We also do not allow any open flames or cooking other than sterno for buffet trays and candles must be in secure containers. Chocolate fountains, Crock Pots, Fryers and other kitchen appliances are not permitted. Fog Machines/Hazers are okay in the Ballroom only. Helium Balloons are no longer allowed in the Ballroom. Sparklers, Bubbles and Birdseed send-offs are okay outside of the building and all messes must be cleaned. Weapons, and illegal drugs are not allowed in SkyView. No outside alcohol may be brought in. No Smoking, including vapors and E-Cigs inside of SkyView; evidence of smoking inside the building can result in a $300 fine.

Do you offer Event Planning? Can I use my own event planner/other vendors?

We offer Party Planning Services & Coordination in house! Please contact our Event Coordinator for more info on these additional services.

You may hire your own event planners, coordinators and other vendors! We have a list of recommended (not required) vendors here. Our staff will happily work with you and your event planner to ensure your event is a success.

Where can we park?

We rely on nearby public parking. Parking in the lot beside SkyView (not SkyView property) is pay-parking 24/7 (look for the orange signs in the parking lot). Fayetteville Public Parking is pay-parking M-F 9am-7pm. Parking is $1/hr and a maximum of $5/daily. Fayetteville Public Parking is free after 7pm on weekdays and all day on Saturdays and Sundays (unless there is a baseball game or downtown event/festival in which there is $5 event parking).  We recommend parking in the Donaldson St. Lot (behind SkyView at Franklin St and Donaldson St.) or the Franklin Street Parking Deck.

Visit Downtown Fayetteville Parking Map for updated parking information.

What are my responsibilities after the event?

After your event, you have few responsibilities. First, make sure all of your trash is in a receptacle. Extra bags are provided for your use. Caterers are responsible for removal of their trash and you will be responsible for other trash and recyclables.  Our security guard will be able to show you the recycling containers and our dumpster to make clean-up quick and easy.

Be sure to gather all of your personal items. We try to return lost items to owners, but we cannot be responsible for personal property left at SkyView. The security guard will make sure the lights are off and doors are locked. All time needed for cleanup must be included in your rental time. You may go home and relax after your successful event.

We have an excess cleaning fee of $100/hr for excess messes and items left behind.


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